Current health care performance management (HCPM) systems are dominated by financial reporting indicators such as operating expenses, gross charges, case mix indexes, average length-of-stay, and inpatient/outpatient statistics. These only provide a short-term view by largely focusing on past performance, not expected outcomes.
Health care providers today require management information that is timely, complete, easy to obtain and presented in a manner that facilitates analysis and decision-making. More and more this calls for concise, actionable information that is available anywhere, anytime, with any device. Central to this tenet is intelligent, interactive reporting that allows managers to gauge overall performance.
Effective performance management must emphasize both financial and non-financial measures in a cause and effect way across key perspectives. Managers need both lagging (outcomes) and leading (drivers) indicators that are directly related to their daily tactical and operational activities – how else can a health care organization really measure where it is against where it wants to be?
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HITactics HCPM is designed for ambulatory surgery centers, specialty hospitals, tertiary care hospitals and integrated delivery networks.
Download a brochureBetter Insight. Better Performance.
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The HITactics™ HCPM solution is more than dashboards and scorecards. It includes the acquisition and management of performance data from operating systems, support for business planning, budgeting, and predictive analysis. It collects data from the primary operating systems including the clinical, laboratory, pharmacy, finance and accounting, human resources, inventory, procurement, and asset management systems. Central to its architecture are three important capabilities: performance monitoring (Monitor), evaluation (Report) and improvement (Analyze). It includes performance reports along with scorecards, key performance indicators (KPIs), and analytics. Graphs, charts and images (e.g., traffic lights and gauges) graphically display performance data and alerts. Administration and deployment are simplified while ensuring maximum security, HIPAA compliance and disaster recovery. |
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Total cost of ownership is reduced because custom development is minimized while design flexibility and system scalability are maximized. The Web-based platform provides a number of key advantages, including centralized management, ease of distribution, scalability, and standards-based technology.
For more information, please contact us.
